Little Green Button Support Portal

The Little Green Button can go grey for a couple of reasons. The most straight forward one is a situation where the button is 'alone'. There a...

Summary If you've given the location of all your Little Green Button's the same name, they will all be grey. This is by design so that buttons with...

Little Green Button will not notify user of an emergency if it shares a location name with the creator of the emergency. This is by design based on the prem...

One cause of a grey button is when the Little Green Button windows service either fails to start or has stopped. First, confirm the service is running by r...

A grey button with a key icon showing means that your button is not activated on a licence. Activating your Little Green Button

This means your Little Green Button thinks your licence has expired. It may be that your button hasn't picked up the renewed expiry date after an i...

This article outlines requirements to the local network, as well as the addresses for all other infrastructure in case firewall rules will need to be set up...

There are a few different causes for the Error 1001. They typically occur due to a corruption in a Little Green Button file or service, you can see this dur...

To enable verbose logging (only by request of our Support Team), please follow the steps below: Hold shift and right click your Little Green Button ope...

For troubleshooting purposes, you can set your Little Green Button to forcefully take on the role of Master. Do this by holding down your Shift key, and...