Little Green Button Support Portal

There are a few different causes for the Error 1001. They typically occur due to a corruption in a Little Green Button file or service, you can see this during an (un)installation of Little Green Button. The Windows Installer will sometimes display an Error 1001. This means something unexpected happened during installation. Please look closely at the error message description to find what action to take to remedy this particular error.

Root element is missing

Navigate to C:\ProgramData\Wiggly-Amps\

Note: ProgramData is a hidden folder, you will need to type it in directly, search for it, or enable display of hidden items

Delete the LGB3 folder
Uninstall Little Green Button and reinstall.

Service Already Exists

This is typically seen during installation, when a left behind service is preventing the installer from creating its replacement.

Click Start, type CMD and press Enter. In the black command prompt window, type the below command and press Enter.

Note: If this command returns an 'Access Denied' error, please run the command prompt as administrator.

sc delete lgb3

Install Little Green Button.

No Service Exists

This is typically seen during installation when overwriting a previous version, or when trying to uninstall Little Green Button. The installer is trying to remove the service that no longer exists.

You can create a placeholder service to allow the uninstallation procedure to complete.

Click Start, type CMD and press Enter. In the black command prompt window, type the below command and press Enter.

sc create lgb3 binpath= c:\

Uninstall Little Green Button

Unexpected value () for device_id

This is typically seen during installation where a configuration file has been corrupted.

Navigate to C:\ProgramData\Wiggly-Amps\LGB3\ and delete the station.xml file.

Run the installation again.

Revo Uninstaller

As a last resort, Revo Uninstaller can be used to completely remove anything related to installed software. It is a third party program that can be used to remove all associated Little Green Button files. It’s a useful application if the above options fail.
This is recommended for advanced users only, such as IT staff.

Download the portable version of Revo Uninstaller here. This does not need installation, and will not leave anything behind on your computer after removing it.

Unzip the downloaded file and run the program. Once it's loaded up, click Little Green Button from the list and attempt to Uninstall.
Choose to Remove Little Green Button and click Finish.
If this process fails, Revo will now start scanning for any left behind files and components. Under Scanning modes, select Moderate (selected by default) then click Scan.

Scroll through the list of results to ensure only Little Green Button related results are present. This should be the case providing you did a Moderate Scan as opposed to an Advanced scan.
Click Select All, Delete, and confirm you want to delete all registry entries.

Do the same on the next screen and confirm you want to delete all left over files.

You are now finished, and Little Green Button is completely removed from your computer.