You can see your past Alerts in a convenient overview on your Alert Reports.
If you do not see any entries here, please ensure the Network requirements are in place, and your Configuration is set to 'Standard' Connectivity.
On a Device, the Little Green Button writes all activity to the Windows Application Event Log. The following guide will explain how to access and interpret the log.
Shift-Right Click your Little Green Button and choose Activity Log
Double-click the LGB entry.
You will see a list of all events relating to Little Green Button
Alternatively: Open the event viewer
- Open your Start Menu
- Type 'event' to start a search
- Run the Event Viewer app
Navigate to the LGB section
- On the left side, unfold Applications and Services Logs
- Find the LGB section and select this
How to interpret the log entries
Not all errors and warnings mean there is something amiss. Some ID 0 Errors are related to the Little Green Button trying to find a physical button, others are messages to log the service starting
The Event ID will tell you what sort of event happened:
- X - The PC requesting assistance
- Y - Other PC's
- 3 - On X PC assistance required (button pressed)
- 4 - X no longer requires assistance (On X PC the button was double clicked to cancel alert)
- 5 - On X can see that Y responded to alert
- 6 - On Y (other computers), can see that X requested assistance
- 7 - On Y can see that X assistance no longer required (as X cancelled it)
- 8 - This individual Y PC responded to X