To enable verbose logging (only by request of our Support Team), please follow the steps below:
- Hold shift and right click your Little Green Button open the installation folder as follow.
- Now exit the button by right clicking the Little Green Button and choosing exit. Confirm you want to close the Little Green Button.
- In here, edit the lgbsvc.exe.config file and change the marked values to Verbose. Save and close the file.
- Do the same for lgbgui.exe.config, change the marked values to Verbose. Save and close the file.
This will trigger the writing of two log files:
Please send us the log files when requested by the Support Team.